

Our Apartments
Faq
Frequently Asked Questions
What amenities are included in the properties?
- Towels and bed linen
- Heating
- Wireless internet access
- Washing machine
- Coat hangers
- Pots, plates, glasses, cutlery
- Fridge, freezer
- Microwave
- Smart TV
- Toilet paper, soap
- Air conditioning
- Kitchen
- Hair dryer
- Balcony
- Iron
- Coffee machine
- Kettle
- Dining table
- Toast maker
How far are the properties from the nearest beach?
- All apartments are located a few meters from the Fondachello-Santanna beach
Check-in and Check-out / Times and Procedures
- Upon booking, the Guest will receive an email with a link. Check-in requires the Guest to submit the required information and copies of the identity documents of all guests included in the reservation, which are required for reporting to the State Police (as required by Italian law).
- Two days before arrival, the Guest will receive another email reminding them to check in.
- The day before arrival (and only after checking in), the Guest will receive an email with all the information and codes to access the booked property independently, only after 3:00 PM on the day of arrival.
- Check-out must be done by 10:00 AM on the day of departure. Guests are asked to leave the keys on the kitchen table and lock the door. Respecting the check-in and check-out times will ensure adequate cleaning of the apartment. Arrival time may be brought forward and departure time delayed only in exceptional circumstances for your convenience, in agreement with the owner and only if the apartment is available.
Are the facilities suitable for families?
- All facilities are suitable for families
Are pets allowed on the properties?
- Pets are not allowed in the Holiday Homes.
- Exceptions to this rule will be evaluated from time to time by the Owner of the Property.
Is smoking allowed on the properties?
- Smoking is only permitted on external balconies or terraces
More than 100 reviews from our guests
Very nice, very clean accommodation near the sea. We recommend it, and Massimo immediately resolved the parking problem for us, finding a private space in less than ten minutes. Thank you for everything, Nicolas.
Nicolas
August 2025
The apartment was perfectly maintained and very comfortable. My wife, two children, and I were very comfortable, just 20 meters from the beach. Truly excellent.
Raimondo
July 2025
The apartment is clean and ideally located if you're looking for a relaxing vacation with days at the beach. It has everything you need to prepare your own meals. The host was always available, friendly, and responsive, as was the staff. We flew to Mascali from Catania Airport, and a staff member picked us up at the train station and took us directly to the apartment.
Lorenzo
August 2025
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